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Project Implementation Process

Onyx ensures transparency and professionalism from initial inquiry to final project delivery

Step 1:

Project Inquiry

Submit a detailed project inquiry which includes basic information such as:​

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  • Production Objectives

  • Desired Production Capacity

  • Desired Product Example

  • Packing Requirements

  • Production Area Size

  • Raw Material Accessibility

  • Etc.

 

Our team will review the inquiry and may ask for further info and specs to provide a project cost estimate.

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Step 2:

Feasibility Study

A complete feasibility analysis, including client interviews and field research, must be conducted prior to contract confirmation to assess project objectives.

 

The study takes 2-4 weeks and costs either 5000 dollars or 1% of overall service fees depending on project size.

 

All related costs will be waived from the total service fee once the contract is confirmed.

Step 3:

Contract Confirmation

Project implementation will commence upon confirmation of contractual rights, obligations, and payment terms, as well as confirmation of a deposit payment of 30% total project costs.

 

Payment terms include but are not limited to:

 

  • Letters of Credit

  • Documents against Payment

  • Telegraphic Transfer terms

Step 4:

Pre-Shipment & Shipping

All project hardware and equipment will be prepared for shipment to the client's location after the Onyx team conducts comprehensive quality assurance, including reports, videos, and photos of the production site and equipment.

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Upon receiving the remaining 70% of project fees, all project hardware and equipment will be shipped.

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Note: Depending on project complexity, clients can choose to send engineers or project managers to be trained by the Onyx team during the pre-shipment phase.

Step 5:

Project Installation

Project installation will begin upon confirmation of receipt of all hardware and equipment.

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An Onyx engineer or engineering team will be sent to complete installations and conduct training at the client's location. Engineers cost $100-$300 per man-day, excluding accommodation.

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If clients had sent engineers or project managers to be trained by the Onyx team during the pre-shipment phase, project installation can be handled by the client-side engineer or project manager. 

Step 6:

After-sales Support

Once the production line is installed, Onyx will provide comprehensive after-sales support to ensure production targets are met.

 

Onyx can provide consultants for installation, training, maintenance, technical assistance, etc.

 

With over 20 years of supplier relationships, Onyx can provide spare equipment parts from suppliers with guaranteed quality and timeliness.

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